To get a great report, make sure that you have highlighted the right things and added your insights.

The question is open for another {{count}} days.

Hi {{firstName}}! I would love your input. The question is open for {{count}} day.

Hi {{firstName}}! I would love your input. The question is open for {{count}} days.

Hi {{firstName}}! New question in {{panelName}}:

{{numberOfAnswers}} people have answered the question. See what {{name}} and others wrote!

Hi {{firstName}},
 
This is an automatic email letting you know that you have not answered the last 5 questions in {{panelName}}.
 
I really value your input and hope that the questions we discuss in the panel interest you. It would make me happy if you got involved in one of the next few questions. Please reach out to me if you feel that there is something that can be improved.
 
Kindest regards, 
{{panelOwnerName}}
 
PS. If you do not think that the panel is for you anymore, no hard feelings! You always have the option to {{settingsTag}}leave the panel{{settingsTagClose}}. DS.

{{firstName}}, I would really appreciate your input

If you did not request this, please ignore this email. Your password will not change until you access the link above and create a new one.

Thank you very much for showing interest in the {{panel}}. Sadly we are not able to accept you to the panel at this time. We will keep you in mind should things change in the future.

We tried to send you a text message about a new question on Panelista, but we can not reach you at {{phone}}. If the number is wrong, you can simply go to your profile page by clicking the button below and change it!

There is a new answer for you! See the answer, highlight interesting bits, and ask a follow-up question if you wish.

There are {{count}} new answers for you. See what people people said, highlight interesting bits, and ask follow-up questions to learn even more.

{{numberOfAnswers}} people shared their thoughts. See what {{name}} and others wrote!

{{numberOfComments}} people commented on the same answer as you. See what {{name}} and others wrote!

Welcome as a panelist in {{panel}}. I hope that you will enjoy sharing your thoughts with us. You will receive both an SMS and an email when there is a new question.

Your activity has been created and the panelists will be notified when the activity starts.

Your open question that you want answered.

There are no answers matching your filters.

Admins can create panels and touchpoints, approve/reject panelists, create video questions, comment on answers, and create new Admins and Managers.

Managers can approve/reject panelists, approve/reject panelists, create video questions, comment on answers, and create new Managers.

Administrators can manage {{clientName}} on Panelista. Only add people who should be able to manage video questions and panelists. Normally this is people at your company.

To make someone an administrator that person needs an account on Panelista, and you need to know which email they used. They can create an account here: <a href="https://panelista.com/signup">panelista.com/signup</a>

Make someone an administrator

Make sure to ask a question that can create a bit of discussion. Avoid questions that can be answered with a yes or no. “When, Which, What, Why, How” questions tend to perform well. Dare to be personal in the video and give some background to the question.

Ask a great question

Give your panel a name and description that makes it feel exclusive. Something that a panelist will feel proud to be a part of. Hearing someone say "I am a panelist in the Innovation Panel" is more likely than "I am a panelist in Fall Campaign 2019".

Create a great panel

This action is irreversible. Do you really want to delete this comment?

Get feedback from a website, app, email etc.

Highlight a few of the best things in the discussion below. Then add your insights to get a really good report.

Edit your question

Learn even more by quickly commenting with follow-up questions. Panelists will get notified about your comments.

Explore!

Download a folder with Word documents for all questions in this panel.

Add a link to external content like a website or prototype.

Something like "Check out the prototype".

Highlight a few of the best things by selecting text in answers and comments. Highlights will appear in the report. Panelists do not see highlights.

Add highlights

Select text you want to highlight, then add your note.

  Remember to highlight good answers and comments in the discussion! Panelists don’t see the highlights.

Try to keep it simple! Begin with asking yourself; "What did we learn?". Then summarize findings, hypotheses, or new questions. Your insights are added to the report automatically as you add them. Panelists do not see your insights.

Add your insights

This is visible in reports which you will share with your colleagues. Briefly describe the purpose of the panel and who is in it.

Send email to {{email}} inviting them to your panel.

Hello!Thank you for your feedback on my question “{{question}}”. Because of your helpful answer, I would like to invite you to the panel {{panelName}}.As a panelist, you and a few other selected people will receive questions in video format from me and my colleagues. You participate by sharing your thoughts and ideas, always decide which questions you want to answer, and can leave the panel at any time. You can join the panel at the link below today, and you will receive a text message as soon as there is a new question.<a href="{{panelUrl}}" target="_blank">Join {{panelName}}</a>Hope to see you there,{{person}}{{role}} at {{clientName}}

When you have enough panelists in your panel, you can create your first video question.

No video questions yet

To make sure you get a really good report, do remember to highlight good answers and comments in the discussion.

Highlight interesting thoughts

This is an area where the brain still beats a computer every time. Taking findings and using experience to convert them into insights.

A bit like gathering in front of a whiteboard after a workshop and answering; "What have we learned today?".

Create the first insights

No one is waiting for your approval to join this panel right now

No requests right now

Invite people to join this panel. You will see the list of all panelists here.

No panelists yet

Here you see every respondent who left their email for follow-up at this touchpoint.

No respondents yet

Name

Understand preferences by asking panelists to sort a number of options (max 7 options). The panelists will be asked to explain their priorities.

Ask panelists to sort options

Your panel is ready and you can start inviting panelists.

This is visible for people who you invite to the panel. It should make potential panelists understand what the panel is about, and want to join the panel. 

A video to explain what your panel is about.

Must be unique and may only contain lowercase letters and dashes.

Want more answers? Don’t worry! 24 hours after the video question started, there will be an automatic reminder sent out to all panelists who have not yet answered. 

Get feedback from an object like a product or a space like a room.

The poster image will be visible to panelists before they watch the video.

Select the color of your QR code. Background will be adjusted for optimal contrast.

Your QR code

Share this touchpoint by placing the QR code in places where people will scan it with their phone. You can put the QR code on stickers, leaflets, product packaging and other places.

Get QR code

When you reject a panelist's request to join the panel you will not have the ability to add them later.

The panelist will not be invited to future questions in this panel. They do not lose access to the questions they are already participating in.

Panelists are not notified about their removal from panels.

This person will no longer have any managing rights.

The report is ready, add highlights and insights to make it even better!

Share link to the report

The Thank you-image will be in the Thank you-notification panelists receive when a video question has ended. Make it fun!

There are no answers for this question just yet. If you didn't share this touchpoint, you can do it now!

Waiting for the first answers.

Get high-quality feedback from exactly the right moments with touchpoints. Choose between a physical or digital touchpoint and ask away.

Create your first touchpoint!

Normally it is best to name the touchpoint by where you intend to place it. For example: “Happy Bank iOS app: Success screen” or "Happy Hospital: Waiting room #3".

Give your touchpoint a name

Respondents do not see the touchpoint name.

The touchpoint owner receives an email notification when there are new answers.

Set the question for your touchpoint

Respondents are always asked to answer in writing. If you use a rating question, they are also asked to rate the experience by selecting a smiley.

QR code image associated with this touchpoint. Scan it with your phone and you will see the question that's active right now.

Now you can place your touchpoint where you want it and soon the answers will roll in.

Done!

What kind of touchpoint do you want to create?

Upload a standing video with your question. Keep it extra short for touchpoints, preferably around 15-20 seconds. You can use most common video formats such as; MP4, MOV, WMV, AVI, and FLV. Maximum 500MB.

Avatar image will be displayed in a square ratio.

The poster image will usually be used in the ratio displayed here.

The video should provide the context for the question, try to keep it below 90 seconds. A vertical video is ideal as most panelists watch it on their phone. You can use most common formats such as; MP4, MOV, WMV, AVI, and FLV. Maximum 500MB.

The selected thumbnail picture will be shown as a preview before the video is played.

You are not a panelist in any panel yet. When you are, you will see them here. The person responsible for a panel will have to invite you.

If you want to start your own panel you can get started by booking a free demo at: https://panelista.com/demo

Thank you very much for your input! You can still see the discussion, but you can no longer comment or like things.

By joining the panel, you approve that the name, email, phone number and profile photo (if any) you use on Panelista will be shared with {{clientName}}, to know who is joining the panel.

There are no questions in this panel just yet. When there is a new question, we will let you know by SMS and email.

No questions

Sort the options

Your text is a bit long, please make it shorter.

Write your answer

Book a demo and see how you can get new customer insights in just a few hours.

Want to know more?

Now you can relax, you will hear from us soon.

See the answers and comments roll in. Get involved by asking follow-up questions, highlight the highlights, and capture new insights. Panelista generates engagement with smart reminders and notifications.

My friend gets all his transactions with his credit card categorized in his bank app. I would also really appreciate that!

The payoffs in terms of product success, loyalty and revenue are tremendous when you involve the people you are creating things for. We know, because we do it every day.
 
Propel is an innovation partner helping companies to develop new business opportunities. Based on proven methods we created Panelista, an easy way of collaborating with your target groups for quick new insights. If you work in product development, innovation, customer experience, customer insights, or business development, you should talk to us.
 
<1>Book a demo</1> to understand how Panelista can be used in your organization, and <2>subscribe to our newsletter</2> to receive a monthly inspiration email with how Panelista is being used by different companies.

Panelista makes it easy to just ask

Send time-limited video questions to your target group to explore needs and test ideas. Go from guessing to instant insights for better decisions.

Get one email per month keeping you up to date on how we are doing, how people are using Panelista, and what new features there are. 

Subscribe to the newsletter

Create a direct channel to your target group. A panel is a group of people. Invite panelists as if it was for an event. A panel can exist for several years, or during a project. Do you have several target groups that you want to involve? No problem, create another panel!

Send video questions to a panel of selected customers that will give you qualitative feedback from many in just a few hours. You get to ask follow-up questions in the comments and highlight the most important things people say. The automated insights reports make it faster than ever to go from a question to shareable insights.

Do you help companies gain customer insights? Then we want to work with you!

Book a quick demo with Anders

Try Panelista for 60 days. Recruit panelists and record your first video question together with us!

Contact us and we’ll create a customized solution together that suits your organizations needs.

Establish a direct channel, optimized for engagement between team and customer. Get productive teams that prioritize the right things with fast high-quality feedback. This makes it easy to create growth by fulfilling real customer needs and finding new opportunities.

Make better products with Panelista

Build products that your customers will love! Prioritize the right things in the backlog and roadmap by continuously exploring needs and testing ideas with customers. Both at the whiteboard stage and during development.


Products that your customers love

Establish a direct channel between the team and the customers! You will receive many thought-through answers within a couple of hours, and an automated report to share with others. You can easily ask a question every sprint.

Fast, personal, and structured feedback loops

Getting customer insights should also be agile! Save time and money with your own customer panel. Large surveys and interview rounds take time and cost a lot. Panelista gives you many insights with very little effort.

Agile and cost-effective research

Fast, personal, and structured feedback loops with your customers. For product people who want to create the right things in the right way.

Record a short video that makes things personal and creates engagement. The time-limit creates a sense of urgency and structure. Explore needs and test ideas. The panelists receive an SMS when there is a new question. They answer when and where they want.

Receive an automated insight report ready to be shared with your colleagues. Spread new ideas and ensure that you focus on what your target group really needs. From a short video to shareable insights in no time!

I like that many banks have features for automatic savings, like monthly investments in stock funds.

Get one email per month keeping you up to date on how we are doing, how people are using Panelista, and what is new in the product. 

Subscribe to our newsletter

The next newsletter will land in your inbox.

When making products and services for your customers, getting to know their preferences fast and accurately is key.

Several of our customers have requested support for prioritisation in Panelista, e.g. to pitch different potential products or features against each other. Inspired by this feedback, we have developed a new type of video question, where you ask your customers to sort alternatives and explain what they think is the most important and why. 

Invite people to your panel to create a direct channel to your target group. A panel can exist for several years, or during a project. Have several target groups that you want to involve? No problem, create another panel!

"The video questions in Panelista give us the opportunity to quickly involve our members in a personal way to understand their needs. We can then create even better services that make it fun and easy to be a forest owner."

Place video questions in digital and physical channels in the form of widgets, links, and QR-codes. This will give you feedback from exactly the right moments, almost like if you were there in person. You also get to ask follow-up questions or invite respondents to panels if you want to continue the dialogue.

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“Using Panelista has been overwhelming! We have gathered input from our customers in a variety of channels and formats, but never had such clear, strong, and manageable feedback as now.”

“We use Panelista to develop Lantmännen for our young ambassadors and the farmers of tomorrow. The tool is very simple to use, the support, guidance, and ideas are great. Everything we needed.”

"As a leading bank in a consumer-driven market with 100 million people, we have an extreme focus on our customers. With Panelista we gain customer insights quickly and easily. Such an amazing tool, can't recommend enough!"

“We use Panelista to get customer input before we design new features, and we are getting a lot of long and thought-through answers, suggestions, and comments. The value you get compared to the effort you put in is amazing!”

"Panelista is a way for us to have a dialogue with customers in real-time, and be able to dig deeper when needed. It is a magical thing when you can get a new idea and immediately check; Would our customers like this?"

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